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Utility Billing        Apply for Service

Apply for Service

Apply for Water, Sewer, Trash & Recycling

Follow the steps outlined below to apply for service.

Application Fee Information

Service Fee: A one-time service fee of $25.00 + tax is charged on all new accounts and is added to your first bill.

Deposit:  Single Family Residence: $200.00*

For multi-family residences, non-residential or commercial properties deposit is calculated on an individual basis to cover at least two (2) months estimated bills*.

*The deposit is not required if the customer has a letter of credit from another utility showing at least 12 months of good credit or a credit score of 700 or above. The deposit is credited to the customer’s account after one year of good payment history.

Application Requirements

Photo ID/Driver’s License
You will be asked to upload a copy of your valid driver’s license or photo I.D. to the online application or you may email it directly to utility.billing@prescott-az.gov.

Waive Security Deposit
If you wish to waive the security deposit, please attach a Letter of Credit (stating at least 12 months of good payment history with only one late payment) or recent copy of a credit score above 700 to the application or email to:  utility.billing@prescott-az.gov
 
Pay Security Deposit
If you are paying the security deposit call us at 928-777-1291 to pay the deposit by phone. 
  • Online Application Form

Business Accounts

If you are opening a business account, please call 928-777-1291 for deposit and fee quotes.

Drop off or Mail Applications

If you choose not to complete the process online, you may drop off or mail your application to:

Utility Billing 
201 N Montezuma St
Prescott, AZ 86301
Get directions

Do you have questions?

Not finding what you're looking for or have questions? We are happy to help, please reach out.

Contact Utility Billing

City of Prescott

  • 201 N Montezuma Street,
    Prescott, AZ 86301
  • Monday - Friday, 8AM - 5PM
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Citizens often have questions regarding City procedures. If you have a question or comment regarding City services, policies, or procedures, or would like to request a meeting with a City representative, please complete the Citizen Inquiry Form.

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