Follow the steps outlined below to apply for service.
Service Fee: A one-time service fee of $25.00 + tax is charged on all new accounts and is added to your first bill.
Deposit: Single Family Residence: $200.00*
For multi-family residences, non-residential or commercial properties deposit is calculated on an individual basis to cover at least two (2) months estimated bills*.
*The deposit is not required if the customer has a letter of credit from another utility showing at least 12 months of good credit or a credit score of 700 or above. The deposit is credited to the customer’s account after one year of good payment history.
Photo ID/Driver’s License
You will be asked to upload a copy of your valid driver’s license or photo I.D. to the online application or you may email it directly to utility.billing@prescott-
If you are opening a business account, please call 928-777-1291 for deposit and fee quotes.
If you choose not to complete the process online, you may drop off or mail your application to:
Not finding what you're looking for or have questions? We are happy to help, please reach out.
Citizens often have questions regarding City procedures. If you have a question or comment regarding City services, policies, or procedures, or would like to request a meeting with a City representative, please complete the Citizen Inquiry Form.
